In April 2024, Tad from La Jolla requested assistance with processing his 2020 tax return. In January 2025, Tad received a letter asking for documentation to verify his identity, which he promptly provided, but he still did not receive any updates from the IRS. My office worked with Tad to gather various documents proving his identity and submit them to the Taxpayer Advocate for processing. At the beginning of this month, he finally received his refund.