Justine from University Heights requested help with moving her student loan account into general forbearance, a status where repayments would be paused. Justine applied for the SAVE plan, a program that lowers monthly payments based on income in July 2024. Her application had not yet been reviewed due to ongoing litigation over SAVE, but interest continued to accrue on her account. My office contacted the Education Department to request a review of Justine’s account and removal of the accrued interest. In June, Justine’s account was successfully transferred to general forbearance with a 0% interest rate, and interest that had previously accrued was readjusted.
“In the midst of all the confusion surrounding the state of student loans, Congressman Peters’ office coordinated with the Department of Education to ensure that my loan services honored the 0% interest for the general forbearance as a result of my pending SAVE plan application, which has not been processed for a year as a result of the court injunction. They were wonderful and very supportive as they advocated for not only me, but for all borrowers that are stuck in limbo.”